Privacy policy

We respect your privacy.

Any personal details that you send us as part of the ordering process or through our contact form will be stored securely. We request your name, address and e-mail address to enable us to deliver product to you. We will not pass your contact details to any third parties except where necessary to despatch product to you.

We will not send you spam, but would like to maintain contact with you and may occasionally send you information about products and services by email, mail or telephone. If you prefer not to receive these communications, just let us know at any time by using our contact form and telling us that you wish to opt out.

For your security, our credit card processing is carried out by HSBC, one of the Word’s largest banking and financial services organisations, using state of the art encryption and fraud protection. We do not have access to your credit card details.

Cookies

Our website uses cookies to operate our shopping cart and help us understand how visitors use the site. Cookies are small text files placed on your computer. You can refuse the use of cookies by selecting appropriate settings on your browser, but some functionality of the site may not then be available to you. By using the site with cookies enabled, you consent to use of the data derived from cookies as outlined below.

Shopping cart

The shopping cart uses “cookies” to identify the customer using the cart. This is used only to maintain cart persistence and is not used for any other purpose.

Web site traffic analysis

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.